What we do
We are responsible for buying (also known as commissioning) health services from healthcare providers such as hospitals, community and mental health providers and ambulance services for our local population. We also have a performance monitoring role of these services, which includes responding to any concerns from our patients on these services through our Patient Experience Service.
Why we may collect information about you
In carrying out some of these roles we may collect information about you which helps us respond to your queries or secure specialist services. We may keep your information in written form and/or on a computer. The records may include basic details about you, such as your name and address. They may also contain more sensitive information about your health and also information such as outcomes of needs assessments.