Freedom Of Information

Freedom Of Information

The Freedom of Information Act (FOIA) 2000 gives you the right to request access to all types of recorded information held by public authorities, including NHS organisations.

Before making a freedom of information request, please check to see if the information you are looking for is already published by us on this webiste as part of our Publication scheme. We're committed to keeping you informed about your local NHS services in the Surrey Downs area, so we aleady publish a wide range of information about what we do. This includes policies and procedures, governing body papers, financial information and other publications, such as our annual reports.

We've considered the Information Commissioners Model Publication Scheme in drafting our scheme.

  • How do I make an FOI request?

    Anyone can make a request under the Freedom of Information Act but requests must:

    • be in writing
    • state your real name (we cannot accept requests submitted under a pseudonym)
    • your address (email addresses are acceptable)
    • contain a description of the information you wish to obtain

    Freedom of Information requests relating to NHS Surrey Downs CCG are handled by NEL CSU.

    You can write by email to:

    or by post to:

    Freedom of Information Team,
    NEL CSU,
    1 Lower Marsh,
    SE1 7NT

    You will receive an acknowledgement by email shortly and a full reply within 20 working days.

    There may be times when we are unable to provide some, or all, of the information you have asked for. This will include where exemptions apply. If this is the case, we will let you know and explain why.

  • Will I be charged for making a request?

    We don’t routinely charge for requests made under FOI, or for any information supplied within our publication scheme. If we think the cost of collecting the information you’ve asked for is more than £450, (which is the same as 18 hours of staff time) we can say that due to this, we can’t provide the information. If there is a cost associated with your request, we will let you know and this will need to be paid before any information is provided.

  • I am not satisfied with the response. What can I do?

    If you do make a request, we hope you will be happy with our response. All our response letters give details of how to appeal against a decision in regards to an FoI request. If you don’t think we’ve met our duty under the FOIA you can get in touch with the Information Commissioner to log a complaint or appeal our decision.

  • Can I reuse the information provided to me?

    Surrey Downs CCG allows all information held on our website and supplied under FoI to be re-used, free of charge with the following conditions:

    • Information supplied freely by the CCG should not be re-used for commercial profit or gain; and
    • Information should be re-used in the context to which it was originally supplied, and not altered without the express permission of the CCG.

    Please get in touch if you have any queries relating to the re-use of information.