Unprecedented numbers of patients are accessing NHS services in England. Staff are dealing with the highest ever number of ambulance calls, A&E attendances and emergency admissions in its history.
Despite this, the NHS is delivering a good service for the vast majority of patients. The situation is no different in Surrey where hospitals and other healthcare services are extremely busy.
There are a number of things you can do to keep you and your family well this winter whilst helping ease pressure on healthcare services:
- If you need health advice and it’s not an emergency, you can call the free NHS 111 service. They can give you advice over the phone 24 hours a day and can liaise with local services if needed
- Pharmacies are open across Surrey during the festive period. Pharmacists are trained to give health advice and can help if your GP practice is closed
- Make sure you check your medication and know when you are likely to run out so that you can order your repeat prescriptions in plenty of time. Remember also to collect your prescription once it’s been ordered. If you do run out of your regular medication outside of GP surgery hours then in the first instance talk to your pharmacist who may be able to help
- To make it easier to request your repeat prescription you can register with your GP surgery for GP online services – it’s quick, easy and available 24/7. Find out more here.