Patient Choice

Patient Choice

Did you know that if your GP needs to refer you for a physical or mental health condition, in most cases you have a legal right to choose which hospital or service you go to? This includes NHS and many private hospitals that provide services to the NHS. You may also choose your clinical team led by a consultant or named healthcare professional.  

GP surgeries tend to refer to local hospitals and services, however if you want to be referred somewhere else in the country or if you want your doctor to see if there is another hospital that can see you more quickly, ask your GP.

If your GP thinks there is a clinical reason why you shouldn’t go somewhere else, they will tell you.

You can choose a hospital or service based on whatever matters most to you – this could include waiting times, quality of service, your previous experience, the opinions of other patients, the location or your GP’s recommendation.

Even if you don’t mind where you go, it is important to know that you have a choice.

My NHS

Quality of care is monitored through a range of national schemes and indicators, available for the public to view on My NHS. NHS England launched My NHS in 2014 with the intention of making information about the quality of NHS healthcare services available to all and to improve accountability, in line with the NHS England
CCG Improvement and Assessment Framework 2017/18.

Through our CCG website we promote My NHS as a way of helping people feel more informed about their healthcare and their options under patient choice. Click here for the My NHS website.