Website supports carers with end of life care

A new resource brings together a wealth of information for unpaid carers who are seeking guidance on how to make decisions about end of life care.

Caring to the End is a guide to end of life care and beyond for unpaid carers in Surrey. It has been produced by a multi-agency group of professional practitioners from the health and social care sectors, hospices, and voluntary sector providers.  The group worked with carers and former carers who had experience of end of life care and they were instrumental in the scope and design of the website and assisting with specialist content.

The Caring to the End website provides a single point of access resource for practical, legal and financial information for carers who are caring or who have just lost a loved one, as well as advice on coping with grief and where to go for support after caring. It also includes specific information targeted towards young carers and parent carers.

Explains Debbie Hustings, - Surrey Heartlands Partnership Manager for Carers: “The website directs carers quickly to the issues that are most helpful and relevant to their caring situation at different points during their end of life caring journey and provides links to different pages within the website and to other local or national websites.

“It will help carers navigate their way around the overwhelming amount of end of life information already available on the internet. It also reflects both national and local policy and guidance in end of life care. We’ve had really good feedback from carers for the new site, which is very encouraging.”

Two carers who have viewed the new site commented:

“I love how easy it is to use. As a carer, and knowing the time it can take to find the information, this was easy enough to use and not time consuming at all. I tried printing the pages as well which was easy to do and user friendly to read in the printed version”.

“‘I think the website looks great, creating a lovely calm and reassuring atmosphere. There’s a huge amount of information contained within it, but I guess that was always the aim - and it is well broken down into chunks, so as not to be too overwhelming.”

Dr Sue Tresman, Independent Carers Lead for Surrey Heartlands and Chair of the multi-agency group said: “I am delighted to see the launch of this very important new resource for our wonderful Surrey Carers, to support them in a crucial and challenging part of their caring journey. It is a privilege to provide additional materials to aid our carers and we acknowledge the scale of the contribution our carers make to the care of our Surrey citizens when it matters most.” 

Alison Griffiths, Surrey County Council’s Deputy Cabinet Member for Health and the Cabinet’s Carers’ Champion, said: “I’m pleased to be launching with our partners this new resource for Surrey’s carers. The website will bring together key information all in one place to support our carers at a difficult time in their lives. Our carers do a fantastic job and this is another way we can support them in their caring role.

“The new website provides so much practical and supportive information which I know our carers will benefit from. I would encourage all of our Surrey carers seeking guidance to make good use of this new resource.” 

Esther Walker a practitioner, added:  “I have very much enjoyed looking at the website. It is very thorough and everything I have thought of to look for, so far you have covered it! I am very excited by this resource and am looking forward to being able to share with my colleagues and promote it with our carers.”

Model Publication Scheme Class: Not part of the MPS